-
Your shopping cart is empty!
Your shopping cart is empty!
SHIPPING POLICY
ANWND ships to all 50 United States and U.S. territories: Puerto Rico, and the U.S. Virgin Islands. All orders are processed and shipped Monday-Friday only via UPS. Most orders are shipped within 1-2 business days from order date. Orders placed on the weekend and select holidays are processed on the next business day.
SHIPPING TIMELINE
We try our best to ship out your orders on the same day, but with a high volume of orders it may take up to 48 hours when all items are in stock. Usually if we receive the orders before 11:00 AM PST, there is a higher chance that your order will be shipped out the same day. If you urgently need your order, you can always make a special request to our sales representative by leaving us a comment on the check-out box or by via e-mail/fax/telephone. We will try our best but we cannot make any guarantees because it will vary with how long the queue is.
The UPS pick-up truck always arrives by 3:00PM PST, we must prepare all shipments by this time. If you order after 11:00 AM PST we might not be able to prepare it on time. In this case, the shipment will be shipped out the following business day.
INTERNATIONAL SHIPPING
Please contact us for international shipping.
RETURN POLICY
Withy, Inc. (“Withy”) agrees to sell its products on the terms and conditions set forth in this invoice. Buyer’s acceptance of this invoice shall create a contract. The terms of this contract shall supersede any conflicting terms on any document submitted by Buyer. All requests for returns must be submitted in writing within three (3) business days of receipt of goods. Withy will only consider return requests for manufacture-caused damages or defects along with wrong shipment(s). No returns will be accepted without prior written authorization and without a Return Authorization (RA) number and/or return label. Merchandise credit or replacement of goods will be issued for all authorized returns. All sales are final and are not subject to a refund. Shipping and handling fees are non-refundable. Withy will not accept any merchandise that has been worn, altered, washed, or damaged in any way. Even for approved returns, 30% restocking fee will be charged if items are not in their original packaging. No merchandise credit or replacement will be issued for any items that are received 5 days or more from the date Withy receives the written request for a return. Merchandise credits are only valid for 3 months from the credit issuance date. Payment must be made by the invoice due date as set forth on this invoice. Late charges will be imposed on any balance unpaid by the invoice due date computed at 1.5% per month (18% per year). Any attorneys’ fees and costs incurred in any legal action, claim, matter, litigation, or pre-litigation work, to collect the amount owed or past due will be paid for by the defaulting party, or the party who has failed to pay the invoiced amount by the designated deadline.
HOW TO RETURN
EMAIL HELLO@ANWND.COM
Once your request has been approved, we will provide you with further instructions.
PLEASE INCLUDE YOUR PO# IN THE SUBJECT LINE AND THE FOLLOWING: